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Vulnerability: Your Secret Weapon Against Toxic Teams

Aug 11, 2024

Read time 5 minutes (Based on Safe Space Made Simple Podcast Episode #39) 

As a healthcare leader, you're constantly navigating a complex landscape of challenges. From building trust with your staff to managing high turnover and battling burnout, it can feel like you're fighting an uphill battle. But what if the key to transforming your team lies not in appearing invincible but in embracing vulnerability?

This week's newsletter will explore how leaning into difficult conversations and showing your human side can create the safe spaces your team desperately needs. You'll discover a powerful framework for approaching challenging situations and learn why vulnerability might be your greatest leadership superpower.

The Hidden Struggle in Healthcare Leadership

In the high-pressure world of healthcare:

  • Trust between leadership and staff is eroding
  • Burnout is reaching epidemic levels
  • Turnover rates are skyrocketing
  • Teamwork is suffering, compromising patient care

Many leaders believe they need to project constant strength and certainty. But this approach is widening the gap between you and your team, creating a divided and dysfunctional work environment.

The Vulnerability Solution: A TEDx Speaker's Insight

Sarah Crawford-Bohl, a healthcare executive with 25 years of experience and a recent TEDx speaker, shares a game-changing perspective: true leadership strength comes from embracing vulnerability and leaning into difficult conversations.

Here's her compass for navigating challenging situations:

  1. North: What's the good and right thing to do?
    • Consider the ethical implications and long-term impact of your actions
    • Sometimes, walking away is the right choice, but more often, engagement is key
  2. South: How can I support others?
    • Shift your focus from self-protection to understanding and supporting your team
    • Ask yourself: "What might be going on for the other person?"
  3. East: Practice empathy
    • Put yourself in your team member's shoes
    • Look for the vulnerability behind difficult behaviours
  4. West: Approach with wonder
    • Cultivate genuine curiosity about others' perspectives
    • Seek to understand before being understood

*Note: Watch Sarah's TEDx talk here: https://youtu.be/UDxF5QolpQs?si=Q3ZPNcAdu8Y4cLak

From Skeptic to Believer: A Leader's Journey

Sarah shares: "As a new leader, I came in with imposter syndrome. I felt I wasn't equipped, that others were better than me. But I learned that creating psychological safety for myself was key to creating it for others."

She discovered that by showing up with both confidence and humility, she could build stronger connections with her team:

"If I can show up with my humility and be transparent about my self-doubt... that's the superpower, not the confidence."

Addressing Your Doubts

"Won't showing vulnerability make me appear weak?" Contrary to popular belief, vulnerability builds trust and respect. It shows your team that you're human and creates space for open communication.

"How can I be vulnerable and still maintain authority?" It's about balance. Combine vulnerability with clear boundaries and expectations. Your authenticity will actually enhance your leadership presence.

The Ripple Effect of Vulnerable Leadership

Imagine a workplace where:

  • Open dialogue replaces fear-based silence
  • Team members feel safe to innovate and take calculated risks
  • Trust flourishes, reducing burnout and improving retention
  • A culture of continuous learning and improvement takes root

This isn't just a dream – it's the reality that awaits when you embrace vulnerable leadership.

Your Next Step: The Vulnerability Challenge

Here's your call to action:

  1. Identify one difficult conversation you've been avoiding
  2. Use Sarah's compass framework to prepare
  3. Approach the conversation with openness and curiosity
  4. Reflect on how it felt and what you learned

Remember, creating safe spaces starts with you. By modelling vulnerability and openness, you set the tone for your entire team.

Your Turn to Speak Up

  • What's your biggest fear about showing vulnerability as a leader?
  • How might embracing difficult conversations transform your team dynamics?

Click reply and share your thoughts – I'd love to hear from you!

Warmly, Trace

P.S. Don't miss the full interview with Sarah Crawford-Bohl in Episode #39 of the Safe Space Made Simple podcast. Available in both audio and video formats at [link to podcast].


Whenever you're ready, there are 3 ways I can help you:

1. Safe Space Team Building Workshops:   Are you a healthcare leader dealing with burnout, low retention or toxic teams or team members? A healthcare manager or a clinical leader facing staff resistance? Our 4-hour Safe Space Team Building Workshops can help. Join over 1,500 healthcare professionals who've experienced the transformation of team connection, cohesion, respect, and trust that make your job easier. Reach out today to book a workshop and improve your team's culture.

2. Safe Space Group & Team Coaching: Are you struggling with burnout, retention, or poor team morale? Safe Space Systemic Group and Team Coaching can help. Join over 1,000 healthcare leaders who've transformed their practices with psychological and neurobiological safety-informed leadership and coaching skills. Through group and team coaching, you'll learn to create a workplace where everyone feels safe, connected, and energized. Unlock 25 years of expertise with proven methods and actionable strategies. Transform your leadership and your team's well-being today.

3. Safe Space Training & Mentorship:  Are you struggling with burnout, retention, or poor team morale? Safe Space Training and Mentorship can help. Join over 500 healthcare leaders who've transformed their practices by integrating safe space-informed coaching and leadership. Learn to promote emotional regulation, co-regulation, and leadership on your teams with psychological and neurobiological safety-informed leadership and coaching as your foundation. Transform your healthcare system by starting with the one system you fully control—yourself! Direct message me to arrange a consultation and start your journey today.

Ready to take the next step? Direct message me to arrange a consultation.

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